9.10.2007

बुएनोस Aires

i've been a busy business gal, butbe assured, the thoughts, visions, and hopes still come to me. while the project of my life has kept me busy, i made some time for reflection, redefinition of that good old goal list, and put them to action.

dealing with things is always for the best, but moving on is. realizing, understanding, and putting your best foot forward isn't as easy to do as it is to say - but it sure does feel good - once it is't such a new feeling.

i can tell you i am loving the ability to see people, places,and things i never noticed or perhaps even wanted. like all matters, i see the good, the bad, and the ugly. but i like the ability to experience the unconditional and conditional, but more so to move forward with either and not get stuck in the past.

so while i can not understand every solution in every problem, i can say the comfort in believing all my problems have a solution is a wonderful feeling.

5.30.2007

A non-Referral!!!!!

DO NOT USE www.flowers.com for your next on-line flower delivery unless you want a headache!!!!!

I used them twice, within a year apart, and both experiences were more headaches than the previous. One was for an ICU matter and the other for a birth. One ended with me directing the flower delivery to room location while being on the phone with the hospital attendee getting the room location. The last was me contacting their answering servce (before, during, andafter busienss hours) to figure out status of order, as well as daily emails. Only to receive an email (no verbal call) that I cancelled my other and a refund was processed. While I received an order confirmation, that was the first I heard of a cancellation.

I located FTD.com and they have a 24 Hour Customer Service line, not an anwering service. The difference is an answering service does not have access to look up order information, where a Customer Service Center does.